Travelling from VA to MS we discovered a clicking sound when we applied the brakes. Took it to Warran who checked everything and found nothing and charged us nothing as well. We are shocked as they took the time to check everything. When they said no charge my husband was flabbergasted and their response was "We are not doctors, we don't charge for checkups." We are very impressed with the integrity and friendliness of this business, please patronize them. - John T.
I can't recommend these guys enough. Our car broke down a few miles away and they not only towed it, but came early in a passenger vehicle to let us sit in a/c while we waited (Mississippi is hot!). They fit us in right away and got right down to the problem (broken spark plugs). They wouldn't have our part until the next morning and offered to make arrangements for us to stay at a nearby motel. Luckily, our friends in a separate car were able to drive in the missing part from Alabama. John stayed late to wait for them to arrive and got us back on the road shortly after. I am so grateful to John and his team! They were honest, transparent about what was going on, and went above and beyond to help us. They gave us a fair price, were compassionate, and provided excellent service. Thank you! -Charlotte G
I tried to fix my own vehicle but ended up screwing it up. I have an old work truck and an always a little embarrassed to put it in the shop. At Warren from the guy who picked up my car to the guys I talked to on the phone I had a great experience. Everyone was friendly and respectful (the opposite of the last place I brought the truck). I am not positive but it seems that not only did the guys at Warran fix what I requested but they seem to have fixed a couple of other things as well ... For instance my wiper washers work way better now and I am sure they fixed them without charging me. I worried about the price because I work in a casino where as everyone knows who work in these places, they pay peanuts. The price was more than reasonable and since I am alone in a new town it was great to find people that can be trusted. -Tim G
I have gone to several shops in the area the past couple of years and Warran Automotive is by far the most professional with fair pricing. My wife's car was checked in by Gary who professionally gathered the problem details Friday morning. The shop called that afternoon with diagnosis and upfront pricing. Later they discovered a motor mount that should be replaced and again called offering options. Later I met the owner, Warran who offered to release the car after shop was closed, to pick up the car , and he is very friendly and extremely knowledgeable, offering advice for future maintenance without "selling". We will defiinitely be back to this Waveland Gem. -John R