(228) 466-6474  

Happy Customer
Customer Review
★★★★★
Warran's Automotive is the most honest AND competent shop I have ever encountered in my life. Please read the story on how I found this incredible shop!! I brought my vehicle to Warran’s after ANOTHER SHOP FAILED to fix it. That shop cut my exhaust WITHOUT permission simply because it was 'barely hanging on,' and they didn't bother to discuss my options before doing so. They only notified me AFTER they supposedly finished replacing the fuel pump, claiming they did it due to 'liability.' They then tried to explain that (over $1,500) tune-up—based on a quote I had requested SEPARATELY as routine maintenance—was the 'sole reason' my vehicle was misfiring and stalling, even though they had already identified the FUEL PUMP as the reason the car wouldn't crank. To be clear: the tune-up was never a suspicion of mine for why the car wouldn't start; I simply wanted to maintain my vehicle and chose to pay a professional rather than doing it myself, even though I am capable of doing much of my own work. They even tried to pressure me into a $350 battery (including labor), claiming the car wouldn't crank without it. My battery is less than a year old, so I highly doubted that was the issue. I knew 100% these were not the reasons my car wouldn't start; my 'BS meter' could tell they were not even certain of their own work. I had already paid that shop almost $1,000.00 for these exact issues, only to have the repair fail in less than 12 hours. Because I was stressed and overwhelmed, I used AI (Artificial Intelligence) to help navigate the situation. The AI noted that the 'misfires' and gurgling sounds were not a 'tune-up' issue at all and recommended Warran’s Automotive as an award-winning shop. (ALSO, PLEASE note that, a vehicle needing a tune-up absolutely can misfire, but this was NOT the reason! I know it was NOT!) AI advised me NOT to go back to the original shop, and I agreed. Warran’s handled everything with total integrity. From my first call on Monday, 3/30/26, Luis and the shop were honest and communicative. I had it towed in on Thursday, 4/2/26, and I was treated with the utmost respect by the entire family and the owner, Luis. They recommended Mossy Towing, who were equally professional and affordable. Every party involved kept me informed throughout this whole process. Warran's found the real issue immediately and confirmed: the Fuel Pump Driver Module, which is located UNDER the vehicle. They thoroughly inspected the new fuel pump the previous shop had installed and found a hose that had been CLAMPED SHUT. They fixed the installation error and welded my exhaust back together perfectly. I picked my 'baby' up on 4/3/26; the car is now super quiet, the check engine light is gone, and it runs like a dream. IMAGINE: picking up your car and it failing from 'repairs' in less than 12 hours vs. picking up your car and it is running better than before! They saved me thousands of dollars in repairs I was not fully ready to fork out YET and did NOT have saved—as I even told the previous shop I would bring it back when I had the funds because I needed my vehicle! Warran's treated this like a real emergency for a person with a big family. If you want a mechanic who actually knows what they're doing and won't feel as if you are being gas-lighted, go to Warran’s Automotive! Ultimately, I ended up paying more to have the 'real adults' step in and fix my vehicle after the previous shop failed to do so. I am sharing this because I want to save the next person from an absolute nightmare! Because of this experience, I will NOT be taking my vehicle anywhere else for future repairs. WARRAN'S AUTOMOTIVE IS THE ONLY SHOP I WILL TRUST from now on; I have FINALLY FOUND a shop I am committed to for ALL of my automotive needs with utmost CONFIDENCE. Thank you so much to the ENTIRE team at Warran's Automotive! I am incredibly honored that my terrible previous experience with another shop led me to your shop and a lifetime commitment with you all. You truly deserve the award for being nominated as the best shop and it SHOWS! Proudly show that trophy off against any competition on the Gulf Coast!

_________________

Thank you for visiting Warran Automotive in Bay St Louis, MS. Count on our automotive repair technicians to keep your car, truck, suv, or van on the roads longer and safer.

Schedule your appointment today (228) 466-6474 or REQUEST APPOINTMENT HERE.

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Warran Automotive

9060 Kiln Waveland Cutoff Rd
Bay St Louis, MS 39520
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location small (228) 466-6474
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Weekdays:   8:00 AM - 5:00 PM
Weekends: CLOSED

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